Skimmer

Skimmer

Senior Product Manager

Austin · Senior

Sponsorship not specifiedDetected 56 days ago
AzureFigmaSketchUX ResearchProduct ManagementProduct StrategyAgileJiraCustomer SuccessResearchLeadershipCommunicationCollaboration

About the role

  • But we're not stopping there (there are over 70,000 pool service companies in this surprisingly large "niche" space).
  • 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents.
  • Ensuring that it remains intuitive, reliable, and indispensable to our users.

Responsibilities

  • Lead product discovery efforts, including user research, customer interviews, and prototype testing to identify new opportunities and refine existing features.
  • Write clear, actionable requirements for design and engineering, and manage sprint cycles with an eye toward fast, high-quality execution.
  • Analyze product usage and customer feedback to measure success, validate decisions, and iterate as needed.
  • Ensure a cohesive, delightful customer experience that supports Skimmer's mission and brand.
  • At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values).

Requirements

  • Proven success leading end-to-end product development in a high-growth SaaS or tech environment.
  • Excellent communication and collaboration skills, with the ability to influence and inspire across teams.
  • Experience with common tools like Figma, Sketch, Azure Dev Ops, Notion, Jira, Mixpanel, and Pendo, and similar platforms.
  • Familiarity with agile methodologies and a data-informed mindset.
  • Experience leading development teams building native web applications including taking at least one product from concept-to-launch successfully.
  • Strong user empathy with a passion for field-focused design and a deep understanding of UX best practices.
  • AI-forward product manager who has utilized tools like Claude, ChatGPT, Replit, V0, or similar to help accelerate product development.
  • Bonus: Experience in vertical SaaS or field service software.

Nice to have

  • Experience in vertical SaaS or field service software.

Compensation

  • Competitive base pay + bonus potential

Benefits

  • Competitive base pay + bonus potential
  • Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents')
  • Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
  • Flexible PTO (MINIMUM of 10 days required every year)
  • 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
  • Comprehensive learning and development budget
  • Own the product vision and strategy, aligning it with Skimmer's overall business goals and user needs.

Company info

  • Realize our customers' success is our success.
  • Build humble, diverse teams who have fun winning.
  • Drive results with urgency.
  • Earn trust through transparent communication.
  • Skimmer is on a mission: to modernize the pool and spa service and repair industry.
  • We're a private equity-backed company with 7000+ customers using Skimmer's pool service platform to transform their businesses.
  • Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)
  • We were recently honored to join the Inc.
  • We're looking for big thinkers with small egos, so let's dive in!
  • Within your first 3 months you will analyze and assess customer needs around our products and translate those into roadmap and business requirements for our UX and engineering team. You'll have a deep understanding of our current web and mobile platforms and roadmap. You will interact with our customers and will lead efforts to ensure customer experience remains the best in the industry.
  • You will interact with our customers and will lead efforts to ensure customer experience remains the best in the industry.

Equal opportunity

  • equal opportunity employer, seeking to identify and onboard people from all walks of life.

This listing is sourced directly from Skimmer's careers page and normalized into a canonical job model.