Wider Circle

Care Advocate - Care Delivery

Pennsylvania, United States

Sponsorship not specified$22k-$26kDetected 41 days ago

LogisticsPublic HealthPatient CareCommunication

About the role

Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide.
The Care Advocate's responsibilities include: Principal Illness Navigation (PIN): Execute person-centered care plans for patients with serious, high-risk illnesses.
Clinical Care Bridge: Act as the link between the patient and the billing practitioner.

Support care coordination by managing provider availability, rescheduling, and providing post-hospital discharge support.
Identify unmet social needs-such as food insecurity or housing instability-that impact the management of their serious condition and develop specific action plans to address them.
Support patient communication templates and automation.
Establish and maintain partnerships with local Pennsylvania organizations to bring targeted resources (legal aid, food assistance, etc.) to our members' attention.
Use motivational interviewing and capacity-building to help patients manage the stress of chronic illness.
Safely and consistently drive to public places and member homes within a 50-mile radius in Pennsylvania.
Be willing to complete and maintain all CMS-mandated training and state-applicable requirements, including competencies in interpersonal building, service coordination, and professional ethical conduct.
Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments.
Wider Circle's trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature.

Assist in monitoring and revising disease-specific plans, especially when frequent adjustments in medication or treatment regimens are required.
Ensure all documentation meets the standards required for Medicare clinical and social integration services.
Ability to use a computer, tablet, and smartphone to update data in multiple secure systems with accuracy.
Have strong computer skills and the ability to navigate web-based and app-based systems with ease.
Have excellent written and verbal communication skills, with an outgoing personality and the ability to motivate and influence different types of people.

Experience navigating high-risk chronic conditions or complex care management is a major plus.
Have a high school diploma/GED (college degree preferred).

Assist patients and caregivers in navigating the Pennsylvania healthcare landscape.
Teach self-advocacy skills to help patients communicate effectively with specialists and coordinate transportation or access to telehealth.

$22.22 - $25.51 per hour And most importantly, an opportunity to make the world a better place!

Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health.
Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health.
What We Do (And Why It Matters) We are a mission-driven team dedicated to stabilizing high-risk populations and ensuring that no one falls through the cracks of the healthcare system.
Our mission is to integrate Case Management, Care Navigation, and Benefits Enrollment into a single seamless layer of support with a focus on patients and their Social Determinants of Health (SDOH).
Community Health Worker (CHW) Certification preferred; candidates with a CHW background or completed CHW training are also strongly encouraged to apply.

The Care Advocate is an integral part of the member's care team and works closely with the clinicians and the clinical operations team.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, vete

This listing is sourced directly from Wider Circle's careers page and normalized into a canonical job model.