KeyCorp

Mortgage Loan Officer

Federal Way, WA

Sponsorship not specifiedDetected 1 day ago

Customer SupportLeadershipCommunication

About the role

The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives.
The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.

The MLO is expected to develop referrals as a means to grow Key's home lending business and client base.
Prospect home lending business to build and develop new client loan originations and relationships.
Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
ability to operate a motor vehicle with a valid driver's license required.

Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions
Maintain proficiency on sales/originator systems and develop efficient workflows.
Keep informed of trends and developments in the real estate market and mortgage industry.
Works in a branch environment to provide in-person client services 4+ days/week, to include participating in morning huddles and end of day debriefs on targeted days.
duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Bachelor's Degree in a business-related field or equivalent experience (preferred)
3+ years Experience as a loan officer in 1st mortgage production (preferred)

Excellent communication skills, both written and verbal.
Strong customer service skills.
Proficient in sales and service skills, including tele-consulting, prospecting, networking, and COI relationship management.
Navigate the home mortgage process, from application to closing, providing advice on interest rates and repayment terms.
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
General Office
Core Competencies

Job Posting Expiration Date: 10/01/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.

This listing is sourced directly from KeyCorp's careers page and normalized into a canonical job model.