Yext
Platform Consultant
New York, NY
Sponsorship not specified$98k-$181kDetected 26 days ago
LLMsProject ManagementAgileSEOCRMCommunicationCollaboration
About the role
- Salary levels are expected to change to reflect an employee's job performance (results and impact) over time.
- Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time.
- Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Responsibilities
- Lead large projects and client accounts as one of our client-facing roles on the Expert Services team (technical project management).
- Work within our product and cross-functionally with Engineers, Designers, and other Services team members to implement recommended solutions, whether that be for formal implementations or ad-hoc on-going servicing requests/enhancements on the account (tactical client delivery)
- Technical Project Management (Manage a Book of Business):
- Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts
- Manage & prioritize multiple inbound client configuration or data management requests and drive to completion
- Understand complex technical issues in order to build scalable solutions for our clients
- Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform
- This includes building Connectors (data integrations) and analyzing/importing customer data, and providing quality assurance over the information and content loaded into the Yext Platform
- This includes providing Brand Visibility guidance (SEO, AIO, GEO), data modeling/integration best practices, and solution optimization guidance throughout engagements to drive customer return on investment
- Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects and drive assignments forward to completion
Requirements
- 3-6 years of experience in Software Implementation, Consulting, or similar client-facing roles - preferably SaaS
Nice to have
- Relational Databases
- Search Engine Optimization (SEO)
- Generative Engine Optimization (GEO)
- Artificial Intelligence Optimization (AIO)
- Local Digital Marketing
- Agile Software Development
- User Experience Best Practices
Compensation
- Salary levels are expected to change to reflect an employee's job performance (results and impact) over time.
Benefits
- BA/BS degree in any subject area, or similar college level education
Company info
- Yext (NYSE: YEXT) is the enterprise agentic marketing platform.
- AI is changing how customers find brands, and
- Platform Consultants are Yext technical experts. We expect our Platform Consultants to:
- Advise customers on the application of our technology to achieve brand visibility results (consulting and solution architecture skills)
- Serve as a technical subject matter expert on Yext solutions to customers as well as internal teams.
This listing is sourced directly from Yext's careers page and normalized into a canonical job model.