clinicaromero
Referrals Coordinator (Temp 6 months)
Los Angeles, California · Contract
Sponsorship not specifiedDetected 20 days ago
ComplianceBusiness DevelopmentAuditingCustomer SupportHIPAAEpicEHR/EMRRadiologyCommunicationCollaborationInternal Audit
About the role
- Coordinates quality continuity of care and treatment based on the Provider orders to ensure patient safety in a timely manner.
- Adhere to Clinica Romero's mission and core values: Compassion, Commitment to Service, Quality Care, Respect, and Dignity; and complies with all policies and procedures of the organization.
Responsibilities
- Through automatization workflows, Referral Coordinator performs Tracking of Authorizations, generates, sends correspondence, and referral notification updates through approved EPIC electronic Referral Letter templates, WELL App messages, mail, secure email, fax, assigned eFax account, telephone encounters, IPA portal inquires, eConsult messaging system, and EWC DETEC.
- Perform as a patient advocate and liaison for specialty providers and social service referrals through the Transitions of Care Referrals workflow by coordinating Place of Service, Referral Class, and Referral Reason modules and by providing Summary of Care Documents.
- Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public. Assures timeliness of services rendered to patients and looks after their comfort while on premises.
- Maintains and reports data logs of abnormal mammograms (Immediate Work-Ups) to the Director of Revenue Cycle/Business Development for EWC Cancer Program Detection Reporting.
- Establishes and maintains courteous, cooperative relations when interacting with all agencies, patients, clinic and department personnel, and the public.
Requirements
- High School diploma required.
- Phone etiquette experience required.
- Knowledge Office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms.
Skills
- communication, empathy, patience, and technical knowledge
- Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.
Benefits
- Communicates clearly in order to promote patient engagement and education based on recommendations given by their health care providers and specialists.
- Generate and route data forms and reports to appropriate destination (billing, medical records, etc.).
- College degree preferred or equivalent of three (3) years health care professional experience is a must.
- Experience with the usage of Electronic Medical Records Systems.
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This listing is sourced directly from clinicaromero's careers page and normalized into a canonical job model.