MHS

MHS

Patient Service Representative

Allen, Texas

Sponsorship not specifiedDetected 11 hours ago
Patient CareCommunicationOSHA

About the role

  • Greets patients in a prompt, courteous and helpful manner.
  • Checks-in patients, verifies and updates demographic and insurance information to the medical record.
  • Assists patients with ambulatory difficulties.

Responsibilities

  • SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

Requirements

  • Frequent mobility and/or sitting required for extended periods of time.
  • Some bending and stooping required.
  • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
  • Must be able to support the clinic efficiency and cohesion.

Skills

  • Knowledge of front office procedures and medical terminology.
  • Excellent grammar and spelling skills.
  • Knowledge in operation of medical office technology systems.
  • Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
  • Ability to speak clearly and concisely.
  • Ability to read, understand, and follow oral and written instruction.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • High school education or equivalent
  • Strong communication skills with consistent incorporation of judgement and discretion.
  • Working knowledge of medical terminology and coding preferred.
  • Previous typing or data entry at 40 wpm experience.

Benefits

  • Fortune's Best Workplaces in Health Care 2025
  • Becker's Healthcare Top Places to Work in Healthcare 2025
  • Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System.

This listing is sourced directly from MHS's careers page and normalized into a canonical job model.