Bandwidth

VoIP Engineer

Raleigh, NC · Senior

Sponsorship not specifiedDetected 7 days ago

PythonBashGitAnsibleComplianceNegotiationDNSWiresharkVoIPCommunicationCollaboration

About the role

We're the global communications software company and Tier 1 network operator with global reach.
The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
And as communications shifts to AI, we're the infrastructure layer making it possible.

Carrier Interconnectivity: Test, deploy, and maintain SIP solutions with global carriers to ensure reliability, compliance, and optimal routing.
System Integration: Collaborate with R&D teams to integrate SIP services from SBC edge to custom voice core.
Maintain Voice Infrastructure: Deploy, Upgrade, and Maintain our Core Voice infrastructure, including our SBC's and policy servers. Serve in an on-call rotation for urgent, high visibility issues.
Work Automation: Build and implement scripts to reduce operational burden, replacing manual workflows.
Documentation: Maintain "Documentation as Code," including SIP call flow diagrams, as well as troubleshooting and other functional procedures.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Expert-level knowledge of SIP signaling (INVITE, BYE, etc.), SDP negotiation, and RTP/RTCP.
1-3 years of proficiency in Python, Bash, Ansible, or Github for automating provisioning and troubleshooting workflows.
Hands-on experience with maintaining and upgrading traditional SBCs (i.e. Ribbon ), along with familiarity with open-source technologies (e.g., Kamailio, OpenSIPS ).
Proficiency with diagnostic tools such as Empirix, Wireshark, SIPP, sngrep, and Homer/HEP.
Direct experience with carrier-to-carrier SIP interconnects and carrier-grade voice network design.
Experience with Least Cost Routing and complex routing logic.
Familiarity with TLS, SRTP, and regulatory compliance including STIR/SHAKEN and E911.
Solid knowledge of IP, DNS, and routing protocols.
Scripting Toolkit: 1-3 years of proficiency in Python, Bash, Ansible, or Github for automating provisioning and troubleshooting workflows.
VoIP Infrastructure: Hands-on experience with maintaining and upgrading traditional SBCs (i.e. Ribbon ), along with familiarity with open-source technologies (e.g., Kamailio, OpenSIPS ).

Act as an escalation point for complex SIP/RTP problems.
Use advanced tools like Empirix, Wireshark, SIPp, and HEPIC to analyze call flows and media streams
Experience deploying voice services in containerized or cloud-native environments.

100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
When you take time off (of any kind!) you're embargoed from working.
Bandmates and managers are not allowed to interrupt your PTO - not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
"Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next? #JoinTheBand
At Bandwidth, we shape how the world connects.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful.
We're experts who speak like humans.
Ready to build what's next? #JoinTheBand
What We Are Looking For:
We are seeking a VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team.
You possess expertise in SIP and carrier-grade environments, and are driven to maintain the highest levels of quality.

This listing is sourced directly from Bandwidth's careers page and normalized into a canonical job model.