Lassie
Customer Operations
San Francisco, CA
Sponsorship not specifiedDetected 50 days ago
Communication
About the role
- Customer Operations helps doctors' offices get live with Lassie and see value quickly.
Responsibilities
- Own implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly
- In implementation, you'll own the path from kickoff to working product: understanding the office, coordinating setup, solving exceptions, and making the first workflows feel excellent.
Requirements
- Coordinate system access, workflow setup, customer communication, and the operational details required to launch
Company info
- Our mission is to help small businesses run themselves.
- We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day.
- Our team is small, flat, and ambitious.
- We value craft, intellectual rigor, and direct communication.
This listing is sourced directly from Lassie's careers page and normalized into a canonical job model.