Spgi
Director, Commercial Client Lifecycle
New York, NY · Director
Sponsorship not specified$174k-$193kDetected 29 days ago
LLMsComplianceSupply ChainCommunicationCollaborationProblem SolvingAdaptability
About the role
- The Team: The Regulatory & Compliance Commercial team focuses on driving growth and expanding our solutions to effectively address our customers' evolving needs.
- By prioritizing creativity and agility, we approach problems with an open mind and adapt to fast-paced environments, making informed decisions that enhance our effectiveness.
- This individual will be responsible for fostering relationships with a broad range of clients, including banks and buysides, enhancing delivery service, and identifying growth opportunities.
Responsibilities
- Lead and manage client relationships by building strong rapport and understanding their unique needs and strategic goals, fostering long-term partnerships.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to deliver customized solutions that effectively address client requirements and drive sustainable business growth.
- Utilize creative problem-solving skills and demonstrate agility to address client challenges and swiftly pivot in response to changing market conditions, developing innovative strategies and solutions that enhance client satisfaction and improve retention rates while ensuring the organization remains adaptable and proactive.
- Lead workshops to gather business requirements, challenge working group members on solution implementation, and collaborate with project and product development teams to design effective solutions aligned with client needs and regulatory compliance across various customer segments.
- By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Requirements
- 5-7 years of experience in a product growth role within the financial services industry or software company, as well as clear understanding of product management framework.
- Hands on experience with document management solutions, such as OCR, data extraction, LLMs, Natural Language Search capabilities and more.
- Basic Required Qualifications:
Nice to have
- Collaboration: Work effectively with internal and external stakeholders, fostering a culture of teamwork and shared success.
- Client-Centric Approach: Prioritize client needs to ensure exceptional service delivery and cultivate long-term partnerships.
- Additional Preferred Qualifications:
Skills
- Access a wealth of resources to grow your career and learn valuable new skills.
Compensation
- S&P Global states that the anticipated base salary range for this position is $174,402 to $193,000.
- Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
Benefits
- Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you.
- S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
- For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
- application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
Company info
- Advancing Essential Intelligence.
- Integrity, Discovery, Partnership
- Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.
- We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
- The Regulatory & Compliance Commercial team focuses on driving growth and expanding our solutions to effectively address our customers' evolving needs.
- Collaboration and a client-centric approach are fundamental to our culture, enabling us to work efficiently with stakeholders to deliver exceptional service and foster long-term partnerships.
- and Impact:
- We are seeking a dynamic and innovative leader, with experience within Investment Banking, Financial Services and/or Software to drive engagement and business success across our Counterparty Manager product suite, which includes solutions such as CLM Pro, Document Solutions, Managed Services and Entity Data.
- This role requires expertise in managing existing technology solution strategy as well as evolving and identifying how and why the product should evolve to meet both client and industry needs.
- The ideal candidate will explore ways to incorporate the latest technology and AI components to evaluate new and innovative solutions that address customer challenges across the client lifecycle and document solution processes.
Equal opportunity
- S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
- Only electronic job submissions will be considered for employment.
- If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
- US Candidates Only: Know Your Rights: Workplace discrimination is illegal
This listing is sourced directly from Spgi's careers page and normalized into a canonical job model.