theuniversalgroup

theuniversalgroup

Inside Sales Representative

Langley, British Columbia · Contract

Sponsorship not specifiedDetected 15 hours ago
HubSpotSalesforceCRMSalesAccount ManagementOutbound SalesExcelLogisticsCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Do you thrive on coordinating logistics and ensuring operations run smoothly?
  • Are you passionate about providing Peace of Mind to your client group?
  • The Universal Group, recognized as one of Canada's Best Managed companies in 2025, has exciting o pportunities in our Inside Sales team.

Responsibilities

  • Are you highly organized and able to manage multiple priorities in a fast-paced environment?
  • You will work closely with our General Manager of Projects and Customer Experience and collaborate with other inside and outside team members to meet and exceed sales goals.
  • The safety of our team members and the public drives us daily.
  • We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

Nice to have

  • Proven experience in sales or a related field, with a track record of meeting or exceeding sales targets, ideally 2+ years of experience.
  • Proficiency in using CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel).
  • Demonstrated history of delivering customer-centric solutions to meet client needs.
  • Exceptional ability to communicate, influence, and negotiate with stakeholders at all levels
  • Strong written and verbal communication skills
  • Proficiency in identifying, researching, and qualifying potential leads or prospects within a target market
  • Effectively address objections, managing negotiations to close deals and convert opportunities into actual sales
  • Strong customer-centric mindset with a passion for delivering exceptional service.

Skills

  • Client Relationship Management
  • Work in alignment with sales targets set by the Regional Sales Manager to achieve and exceed them consistently
  • Identify opportunities to upsell or cross-sell additional products and services, maximizing revenue from each customer interactions.
  • Serve as the primary point of contact for all external client interactions, ensuring superior account management
  • Forge enduring relationships with clients at all levels, positioning yourself as a trusted advisor to meet their evolving needs.
  • Quotes & Ordering Process
  • Issuing customer quotes to our clients with accurate pricing and comprehensive information about our products and services
  • Customer Growth & Analysis
  • Analyze existing customer profiles to identify and focus sales efforts on areas with the greatest growth potential
  • CRM Utilization

Compensation

  • Competitive compensation package.

Benefits

  • Extended Medical, Vision, and Dental benefits.
  • Paid vacation.
  • The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training.
  • We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Company info

  • Are you looking to be a part of a growing team and company??
  • They are the fabric of who we are and, without question, the reason for our success and continued growth.

Equal opportunity

  • The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.
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