Hightouch

Deployment Architect

Remote (North America) · Mid

Work authorization required$140k-$180kDetected 11 days ago

Data EngineeringProject ManagementOnboardingCustomer SuccessCommunication

About the role

As an Deployment Architect, you will be the force behind successful deployments at Hightouch.
You will be primarily point of contact for customers during deployment phase and are responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers' existing data infrastructure.
You should have a natural ability to communicate technical concepts clearly to both data engineering teams and business stakeholders.

Design and optimize deployment frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
Create and maintain detailed technical documentation for deployments, including integration specifications, data models, and best practices
Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions
Partner with Product and Engineering to identify and resolve technical blockers that could impact customer success
Build relationships with technical stakeholders within customer organizations

5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders
Experience creating and optimizing implementation processes that can scale across an organization
Strong presentation and facilitation skills with ability to command a room of technical and business audiences
Bachelor's degree (or equivalent experience)

Experience working with data warehouses, ETL processes, and marketing technology is a plus

The salary range for this position is $140,000-$180,000 USD per year, which is location independent in accordance with our remote-first policy.

Drive the onboarding process for customers, working closely with the Account team to ensure alignment between technical execution and customer success objectives
What We're Looking For

We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization.

This listing is sourced directly from Hightouch's careers page and normalized into a canonical job model.