Technical Account Manager, Cloud Platform
Sunnyvale, CA, USA
Sponsorship not specified$114k-$163kDetected 44 min ago
Full-Stack DevelopmentGCPCloud PlatformsCustomer SuccessCustomer SupportLeadershipCommunicationProblem Solving
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- - Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- - 5 years of experience in a customer-facing role working with stakeholders, leading customer technical implementations or transformation programs.
Responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
- Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop relationships with stakeholders to understand customer's business, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
- Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
- Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
Requirements
- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role working with stakeholders, leading customer technical implementations or transformation programs.
- Experience in cloud consulting.
Nice to have
- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience in application or workload migration to public cloud providers.
- Excellent written and verbal communication, presentation, problem-solving, and client management skills.
- Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.
- In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.
- Google Cloud accelerates every organization's ability to digitally transform its business and industry.
Skills
- Accelerate customer adoption of Google Cloud by leading the implementation journey.
Compensation
- US: $114000 - $163000 (USD) + 15% bonus target + equity + benefits
Company info
- As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products.
- Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
This listing is sourced directly from Google's careers page and normalized into a canonical job model.