United Services Automobile Associa

Business Process Owner Senior - Bank

San Antonio Home Office II/III, USA · Senior

No sponsorship$94k-$179kDetected 25 days ago

Process ImprovementCustomer SupportResearchCommunicationProblem SolvingMentoring

About the role

Ensures alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Advanced Problem-Solving & Technical Acumen: Leverages deep domain knowledge to solve intricate problems and provide technical direction, acting as a subject matter expert.

US military experience gained through military service or gained as a military spouse / domestic partner (Optional)
As business process owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.
Provides mentorship and guidance support for team and applicable business partners.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
USAA does not provide visa sponsorship for this role.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.

Develops communication plans for customers and internal stakeholders.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from United Services Automobile Associa's careers page and normalized into a canonical job model.