Temporal

Temporal

Senior Developer Success Engineer - West

United States - Remote Opportunity · Senior · Part-time

Sponsorship not specified$140k-$180kDetected 11 days ago
PythonJavaGoDistributed SystemsAWSGCPDockerKubernetesTerraformAnsiblePrometheusGrafanaTemporalDNSLoad BalancingCommunication

About the role

  • We're curious, driven, collaborative, genuine and humble.
  • You will help users deploy and scale Temporal in cloud-native environments.
  • This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

Responsibilities

  • As a Senior Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
  • Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry-we have seasoned engineers and mentors to support you along the way!
  • Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio's Network Test).
  • Seek to understand first, lead with data, and rely on facts.

Requirements

  • 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
  • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
  • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
  • Minimum of one year experience in an internal or external customer-facing role.
  • Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
  • If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you'll thrive in this role.

Nice to have

  • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
  • Experience with security certificate management and implementation.
  • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

Skills

  • EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
  • Compensation
  • Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets.
  • Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
  • U.S. Benefits
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • International Benefits

Compensation

  • The estimated pay range for this role is $140,000 - $180,000 based on experience and location.
  • Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets.

Benefits

  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
  • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.

Company info

  • Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer's toolbox, and are building the team that will make that happen.
  • Our values guide us -they are present in how we show up, make decisions, and work together to make an impact. We're curious, driven, collaborative, genuine and humble.
  • Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!
  • The Senior Developer Success Engineer - West will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
  • Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster.
  • We are on a mission to be the reliable foundation of every developer's toolbox, and are building the team that will make that happen.
  • Our values guide us -they are present in how we show up, make decisions, and work together to make an impact.
  • Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future.
  • If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!
  • The Senior Developer Success Engineer - West will be the frontline technical expert for our developer community.
  • You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions.

Equal opportunity

  • Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
  • If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Apply directly at Temporal →Create a free account for alerts like thisView Temporal immigration profile

This listing is sourced directly from Temporal's careers page and normalized into a canonical job model.