Gapinternational
Sales Operations Specialist
Springfield, PA
Work authorization requiredDetected 14 days ago
Data AnalysisCRMSalesBusiness DevelopmentPipeline ManagementOutbound SalesExcelProcess ImprovementLeadershipCommunicationMentoringPublic SpeakingMicrosoft OfficeSharePoint
About the role
- Gap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace.
- We specialize in helping leaders articulate and fulfill the boldest possible future for their business, creating breakthrough outcomes and aligning the organization's actions to be consistent with that future.
- For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries-from CEOs and executives of Fortune 1000 companies to entrepreneurs.
Responsibilities
- Own and maintain CRM integrity, ensuring accurate data capture, pipeline hygiene, lifecycle tracking, and system adoption.
- Configure, update, and document CRM processes (D365) to support sales and business development workflows.
- Support tool adoption, troubleshoot issues, and act as the primary point of contact for system inquiries.
- Assist with outbound lead engagement strategies, sequencing, reach out templates, and targeted communication aligned with division goals.
- Help qualify, categorize, and track inbound and outbound leads
- Supporting the organization with prospecting cold leads & identifying past client/warm leads that are aligned with company strategy
Requirements
- 3-5 years of sales, sales operations, business operations, or related experience.
- Strong CRM experience (ideally D365) with proven data and process ownership.
Benefits
- Highly competitive health benefits
- Bonus based on company and individual performance
- Tuition reimbursement
- Develop PowerBI dashboards, reports, and scorecards tracking sales performance, pipeline health, conversion metrics, and trends.
Company info
- Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.
Equal opportunity
- equal opportunity employer and values diversity.
Visa & Work Authorization
- In order to be considered for this role, applicants should be legally authorized to work in the US.
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