Renewal by Andersen
Service Coordinator
Indianapolis, IN
Sponsorship not specifiedDetected 23 days ago
CRMOutbound SalesCustomer SupportResearchLeadershipCommunicationMicrosoft Office
About the role
- Service Coordinator Renewal by Andersen - Indianapolis, IN Renewal by Andersen is the custom division of Andersen Windows.
- You will also work directly with our operations leadership team to learn and grow in your knowledge of doors and windows.
- By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply.
Responsibilities
- Collaborate with our field operations team to gain information and knowledge about how each customer issue should be handled.
Requirements
- Must have customer service experience and solving customer issues - Excellent verbal and written communication skills - Comfortable utilizing a CRM system and Microsoft Office Compensation and
- It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-SJ1
- Must have customer service experience and solving customer issues - Excellent verbal and written communication skills - Comfortable utilizing a CRM system and Microsoft Office Compensation and Benefits: - $21/hourly - Full insurance package, including medical, dental, vision, and life insurance. - 401(K) with company match percentage. - Student loan repayment program and student tuition reimbursement program. - Employee perks discount program. - PTO, paid holidays, and floating holidays! Schedule: - Onsite at our location in Indianapolis, IN - Monday-Friday
- 8am-5pm DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. #LI-SJ1
- SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent
- this information will not be shared with any third parties.
Compensation
- Qualifications: - Must have customer service experience and solving customer issues - Excellent verbal and written communication skills - Comfortable utilizing a CRM system and Microsoft Office Compensation and Benefits: - $21/hourly - Full
Company info
- Answer incoming calls from and make outbound calls to existing customers requesting service on their windows/doors.
- Manage and maintain voicemails, emails, escalated customers, and reviews.
Visa & Work Authorization
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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This listing is sourced directly from Renewal by Andersen's careers page and normalized into a canonical job model.