Tufts University
Patient Financial Coordinator - School of Dental Medicine
Boston, Massachusetts · Junior
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About the role
- Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country.
Responsibilities
- Documents/updates all actions/contact in patient accounts.
- Patient Financial Administrator and works closely with school clinics it supports:
Requirements
- Knowledge and experience typically acquired by:
- Must have exceptional EQ (emotional intelligence) and be customer service focused (internal and external), with excellent communication, attention to detail, organizational and interpersonal skills.
- Obtains and tracks all requested, necessary and/or required pre-treatment forms.
Nice to have
- Bachelor's Degree preferred.
- Expert knowledge of Medicare, MassHealth and commercial insurance pre-claims requirements, regulations and guidelines.
- Expert knowledge axiUm software.
- Familiarity with ADA codes, CPT Codes and ICD-10 Codes.
- Knowledge axiUm software.
- Special Work Schedule Requirements:
- Special Work Schedule
Compensation
- Salary is based on related experience, expertise, and internal equity
- generally, new hires can expect pay between the minimum and midpoint of the range.
Benefits
- Dental Faculty Practice, Craniofacial Pain and Sleep Center, Oral Medicine, Oral and Maxillofacial Pathology and Tufts Dental Facilities, the Pre-doctoral (students),
- Knowledge of pre-claims requirements for dental/medical insurances, insurance processes, billing/healthcare compliance and insurance guidelines, rules, regulations and requirements.
- Requires expert attention to detail and experience coordinating benefits.
- Dental coder certification (CDC) required, or within 1 year of hire date.
- Answers eligibility and benefit coverage inquiries.
- Communicates with residents, practice/clinic administration, healthcare providers and insurances to ensure required standards are met and compliant and when applicable, makes recommendations for resolutions.
Company info
- What We're Looking For
This listing is sourced directly from Tufts University's careers page and normalized into a canonical job model.