Itron
Storm Specialist & Engagement Manager
Illinois, USA (Remote), United States of America
Sponsorship not specifiedDetected 114 days ago
AccessibilityRoadmappingSalesOnboardingCustomer SuccessResearchCommunicationCollaborationProblem SolvingPublic Speaking
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 6 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
8 transfer filings in the last year, covering 8 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- The Engagement Manager & Storm Specialist plays a critical role in advancing customer success and product excellence for Itron Resiliency Solutions, with a focus on emergency preparedness, storm response, and utility resiliency.
- If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway.
- The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Responsibilities
- Itron is transforming how the world manages energy, water and city services.
- Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service.
- With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live.
- Join us as we create a more resourceful world:
Nice to have
- Serve as a primary customer contact for utility clients, supporting onboarding, training, adoption, ongoing engagement, and feedback collection to promote long-term customer success.
- Conduct end-to-end analysis of Itron Resiliency Solutions' EP&R capabilities to identify opportunities for enhancement, automation, integration, and improved customer value.
- Gather, synthesize, and prioritize customer feedback to help inform product direction, roadmap discussions, and continuous improvement initiatives.
- Demonstrate accountability for delivering high-quality work, managing priorities effectively, and contributing to a collaborative and agile team environment.
- Professional experience as a meteorologist or in a related storm analytics, weather operations, resiliency, or emergency response role.
- Strong communication and presentation skills, with the ability to effectively engage technical users, business stakeholders, and executive audiences.
- Demonstrated ability to translate complex technical or analytical information into clear, actionable insights and customer value.
- Experience supporting customer onboarding, training, product adoption, or customer success initiatives in a structured and accountable manner.
Benefits
- This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
Company info
- In the end, you may be just who we are looking for!
Equal opportunity
- Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.
- Equal Opportunity Employer.
- If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
This listing is sourced directly from Itron's careers page and normalized into a canonical job model.