Greystar

Community Support Supervisor

City Office Dallas (Cypress Waters), Dallas, TX · Full-time

Sponsorship not specifiedDetected 20 hours ago

AccountingProcess ImprovementHRHRISCustomer SupportCommunication

About the role

Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. - Generous Paid Time off.

Manages and supports implementation of strategies, programs, and initiatives that drive operational excellence and standardization by creating and defining processes, procedures, tools, policies, communication, and metrics, and managing compliance with the Company's operating policies and procedures.
Supports and manages the daily tasks of direct reports to ensure operational excellence and customer satisfaction.
Supports the daily operations of the Resource Center for a limited number of communities.
Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, and answer questions about the property's financial operation.
Employment history that demonstrates the application of property management, accounting and customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports.

Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and e employment documents.

Yardi property management software experience preferred.
Experience in using the Company's property management applications (Foresight, Entrata, Workday) is highly preferred.
Demonstrated understanding of property operations and, in particular, of lease terms and lease enforcement, including collections.
College degree in related field, or equivalent combination of education and experience is preferred.

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Additional vacation accrued with tenure.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Charitable giving program and benefits.

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
To learn more, visit www.greystar.com.

This listing is sourced directly from Greystar's careers page and normalized into a canonical job model.