Jonas
Director of Partnerships
Remote - USA · Director
Sponsorship not specifiedDetected 30 days ago
CRMSalesAccount ManagementBusiness DevelopmentNegotiationForecastingLeadershipCommunicationCollaborationProblem Solving
About the role
- Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
- Headquartered in Canada, Jonas Software has a global footprint with offices around the world.
- We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Responsibilities
- Team Leadership: Manage, mentor, and develop a team of Partner Account Managers to ensure they are meeting performance goals, driving partner engagement, and delivering exception service.
- VIP Account Ownership: Act as the primary point of contact for our top-tier partners, owning the day-to-day relationship, strategy, and success metrics.
- Growth & Expansion: Identify and execute growth opportunities within existing accounts - including upsell/cross-sell, volume expansion, and new use cases that deliver mutual value.
- Contract Re-negotiation: Lead renewal and re-negotiation efforts with partners, ensuring terms align with current and future business needs.
- Product Feedback & Scoping: Collaborate with partners to surface product gaps and opportunities
- Cross-Functional Collaboration: Partner closely with sales, Marketing, Product and Operations to ensure alignment and consistency in execution.
- Ensure all Partner Account Managers follow consistent workflows for logging insights, pipeline updates, and account planning.
- Product Feedback & Scoping: Collaborate with partners to surface product gaps and opportunities; translate insights into scoped requirements and work cross-functionally with Product, R&D, and Operations teams to influence the roadmap.
- Manage, mentor, and develop a team of Partner Account Managers to ensure they are meeting performance goals, driving partner engagement, and delivering exception service.
- Identify and execute growth opportunities within existing accounts - including upsell/cross-sell, volume expansion, and new use cases that deliver mutual value.
Requirements
- 7+ years of experience in business development, partnerships, or SaaS sales (preferably to ISVs, fintechs, or vertical SaaS)
- Experience leading a team and managing strategic partner relationships.
- Proven track record of expanding relationships and driving growth within an existing customer or partner base.
- Excellent interpersonal, communication, and problem-solving skills
- Comfortable navigating ambiguity and influencing across departments.
- What Success Looks Like
- Ensuring partners adhere to the terms of their agreements.
- Driving a minimum organic growth rate of 30% across the combined manage partner portfolio.
- Integrate at least 7 new partners per year into the account management ecosystem.
- Deepening trust and collaboration with each partner - evidenced by increased engagement, reduced attrition, and stronger alignment across strategic goals.
- Why Join Us
Nice to have
- Familiarity with ISV and channel-driven business models is a plus.
Compensation
- Integrate at least 7 new partners per year into the account management ecosystem.
- Competitive base salary + variable comp tied to partner growth.
Benefits
- Make an outsized impact in a high-growth, entrepreneurial environment.
- Own the revenue forecast and health of the back to base book (existing partners/ISVs), tracking performance and uncovering revenue trends and risks.
- Maintain a clean, accurate CRM to track partner activity, engagement, and health.
Company info
- We're looking for a strategic, relationship-driven leader to manage our growing team of Partner Account Managers and serve as the day-to-day representative for a portfolio of high-impact, VIP partners.
- This individual will play a critical role in driving revenue growth, maximizing partner satisfaction, and strengthening long-term engagement across our existing ISV portfolio.
- This role requires someone who can balance strategic thinking with operational execution - someone who can roll up their sleeves and lead by example while maintaining strong cross-functional alignment internally and externally.
This listing is sourced directly from Jonas's careers page and normalized into a canonical job model.