keylight

keylight

Customer Success Specialist (all genders)

Berlin, BE, de

Sponsorship not specifiedDetected 1106 days ago
Data AnalysisProject ManagementCustomer SuccessCommunication

About the role

  • Daily, your activities will be focused on collecting feedback and managing customer communications, ensuring the highest level of customer satisfaction.

Responsibilities

  • As a company, we have jointly designed our own employee development concept

Benefits

  • Have a great work-life balance with flexible working hours and home office

Company info

  • strong communication and interpersonal skills to build and maintain relationships
  • ability to analyze customer data and identify trends and opportunities
  • project management experience, including the ability to manage multiple projects and prioritize tasks
  • familiarity with customer success software and tools
  • ability to understand the product, customer landscape, data analysis, and efficiency processes
  • keylight is a global subscription technology vendor founded in 2015.
  • We prioritize users to design an ecosystem that streamlines all subscription operations on one unified platform.
  • Our user-centric approach has enabled our customers to gain full control over complex business processes and inspired many to put users first in their technological architecture.
  • Perks of working at keylight:
  • A self-funded tech company with a family atmosphere
  • Agile and self-organizing work environment
  • Be part of a diverse, lively and international team

This listing is sourced directly from keylight's careers page and normalized into a canonical job model.