keylight
Customer Success Specialist (all genders)
Berlin, BE, de
Sponsorship not specifiedDetected 1106 days ago
Data AnalysisProject ManagementCustomer SuccessCommunication
About the role
- Daily, your activities will be focused on collecting feedback and managing customer communications, ensuring the highest level of customer satisfaction.
Responsibilities
- As a company, we have jointly designed our own employee development concept
Benefits
- Have a great work-life balance with flexible working hours and home office
Company info
- strong communication and interpersonal skills to build and maintain relationships
- ability to analyze customer data and identify trends and opportunities
- project management experience, including the ability to manage multiple projects and prioritize tasks
- familiarity with customer success software and tools
- ability to understand the product, customer landscape, data analysis, and efficiency processes
- keylight is a global subscription technology vendor founded in 2015.
- We prioritize users to design an ecosystem that streamlines all subscription operations on one unified platform.
- Our user-centric approach has enabled our customers to gain full control over complex business processes and inspired many to put users first in their technological architecture.
- Perks of working at keylight:
- A self-funded tech company with a family atmosphere
- Agile and self-organizing work environment
- Be part of a diverse, lively and international team
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This listing is sourced directly from keylight's careers page and normalized into a canonical job model.