shoalcreekfac
Surgery Coordinator
Joplin, Missouri
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationOrganizational Skills
About the role
- This is a high-impact role that serves as the key link between providers, patients, and outside offices to ensure patients are fully prepared for surgery.
Responsibilities
- Schedule and manage pre- and post-operative appointments.
- Maintain accurate, organized surgical documentation.
- Partner closely with providers to ensure surgical cases move forward as planned.
- Shoal Creek Foot & Ankle Center is seeking a S urgery Coordinator to support our four podiatric surgeons.
Requirements
- High school diploma or equivalent required.
- Ideal Candidate:
- Actively manage and track all required pre-operative clearances and testing (PCP, cardiology, labs, etc.) to ensure completion within the required 30-day window.
- Medical office or scheduling experience preferred (training available for the right candidate).
- Excellent communication and customer service skills.
- Highly organized with strong attention to detail.
- Ability to manage multiple deadlines and follow up persistently.
- Why This Role Matters:
- This position plays a critical role in preventing surgical delays and ensuring our patients are fully prepared. Providers rely heavily on this role to keep cases moving forward smoothly and safely.
Nice to have
- Takes ownership and follows tasks all the way through to completion.
- Comfortable reminding and guiding patients who may need extra follow-up.
- Able to juggle multiple moving pieces without missing deadlines.
- Calm, dependable, and responsive in a fast-paced environment.
- Strong computer skills
- Nextgen Office experience a plus.
Benefits
- Obtain prior authorizations and verify insurance benefits and eligibility.
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