Union College

Union College

Senior Learning Technologist and AI Analyst

Union College, Schenectady, NY · Senior · Full-time

Work authorization requiredDetected 26 days ago
LLMsAdobe Creative SuiteAccessibilityProject ManagementLeadershipCommunicationCollaborationProblem Solving

About the role

  • This job is perfect for someone who is curious, self-directed, and proactive: a person who stays current in the field, brings forward ideas for faculty development, and helps carry promising ideas from concept to implementation.
  • Senior Learning Technologist and AI Analyst Pay Status and Classification: Exempt, Regular Full-time, In-Person.
  • This position is not eligible for relocation assistance or visa sponsorship.

Responsibilities

  • Serve as the senior technical lead for Moodle, troubleshooting complex issues across enrollments, gradebooks, quizzes, rubrics, permissions, course setup, and academic workflows.
  • Coordinate with the Moodle hosting vendor, ITS, the Registrar, and other partners on upgrades, data feeds, provisioning, integrations, and cross-system troubleshooting.
  • Hire, train, and supervise approximately five Digital Innovation Student Liaisons (DISLs) who staff the Production Studio and support its faculty and student users.
  • Partner with faculty on course and program work involving the LMS, integrated tools, and the Production Studio.
  • Build custom, FERPA-compliant AI tools and workflows, including on institutionally controlled infrastructure where appropriate, to address specific teaching and student-support needs.
  • Perform other related duties as assigned.

Requirements

  • Excellent written and verbal communication, with the ability to translate between technical and non-technical audiences (faculty, ITS, the Registrar, vendors, and senior leaders).
  • Familiarity with audio, video, podcasting, or studio production workflows is helpful but not required.
  • advanced study in education, instructional design, learning sciences, or educational technology preferred.
  • Advanced experience with learning technology administration, including tier-3 LMS support, third-party tool integrations, SIS troubleshooting, and work with external hosting vendors.
  • Experience with faculty development, change management, or training in teaching and learning technologies in higher education.
  • Working knowledge of student-centered pedagogy, learning design, and accessibility, sufficient to collaborate with instructional designers and engage credibly with faculty on teaching.
  • Current understanding of generative AI's capabilities, limitations, and role in education.
  • Ability to guide faculty on when to use AI, when to design around it, and how to build students' capacity to evaluate AI inputs and outputs.
  • Ability to build custom AI tools and workflows within Union's supported AI suite (Gemini, Gems, NotebookLM), with attention to FERPA, data privacy, and institutional data governance.
  • Ability to lead strategic evaluation of additional AI platforms, whether commercial or open-source models hosted on Union infrastructure, weighing fit, risk, and trade-offs against institutional values and a human-centered commitment.
  • Familiarity with audio, video, podcasting, or studio production workflows is helpful but not required. The equipment and software can be learned on the job. This role works in partnership with the ITS Learning Environments (LE) team, who maintains the A/V hardware and handles repairs and replacement.
  • Experience hiring, training, and supervising student employees, or leading small teams to deliver on a service portfolio.

Nice to have

  • Winter Recess Break in Addition to Paid Holidays (in accordance with policy)
  • Master's degree, or Bachelor's with 5+ years of relevant experience
  • We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications.
  • We encourage you to apply, even if you don't believe you meet every one of our preferred qualifications.

Skills

  • Moodle and associated learning platforms
  • Third-party instructional tools
  • Google Workspace and supported AI platforms
  • Standard office and collaboration software
  • Academic technology systems adopted by the College

Compensation

  • The annual salary range for this position is $78,000-$80,000.
  • The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
  • Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.
  • Salary Continuation Program in the event of Disability

Benefits

  • Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
  • Pre and Post Tax participation in a 403(b) Retirement Plan
  • Salary Continuation Program in the event of Disability
  • Tuition Exchange
  • Administer third-party teaching and learning tools and LTI integrations with Moodle vendor, including (but not limited to) Perusall, Gradescope, Panopto, Namecoach, Brickfield Accessibility Toolkit, and Zoom.
  • Provide the escalation point for learning technology issues that exceed first- and second-tier support.
  • Lead proactive stewardship across the learning technology portfolio through documentation, workflow refinement, risk identification, testing, and knowledge base development.
  • Partner with ITS Learning Environments (LE), who maintains and replaces the studio's A/V hardware, on repairs and equipment planning.
  • Build user-friendly documentation and guides that make learning technologies, including the Production Studio, accessible without requiring a one-on-one partnership with LDDI.
  • Collaborate on scoped AI initiatives in high-impact courses, grounded in clear teaching needs and aligned with institutional values, and assessed by their effect on student learning and equity.
  • In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

Visa & Work Authorization

  • This position is not eligible for relocation assistance or visa sponsorship.
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