Freshworks

Freshworks

Account Manager - Mid Market

San Mateo, CA, United States · Mid

Sponsorship not specified$120k-$175kDetected 42 days ago
CRMAccount ManagementForecastingCollaborationAdaptability

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odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
  • Software is a choice that can make or break a business.
  • Business software has become a blocker instead of ways to get work done.

Responsibilities

  • Articulate value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.
  • Execute the sales process: Lead complex sales cycles end-to-end, securing strategic wins and fostering long-term partnerships.
  • Learn & collaborate: Champion collaboration across teams to uncover opportunities, strengthen retention, and expand customer success.
  • Come build it with us.
  • Create better or worse experiences.

Requirements

  • Travel as required to connect in person, foster relationships, and represent Freshworks with purpose.
  • Experience that counts: 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with a track record of success in an aligned territory.
  • 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles with a track record of success in an aligned territory.

Nice to have

  • Domain knowledge: Exposure to CRM, EX, CX, or ITSM solutions is a plus.

Compensation

  • The annual base salary range for this position is $120,000 - $175,000 USD + Variable Compensation

Benefits

  • Curious, collaborative, and adaptable - open to learning and comfortable navigating change.
  • Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
  • Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
  • Freshworks also offers adoption and parental leave benefits.

Company info

  • At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
  • Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revenue goals while delivering meaningful impact for customers.
  • Consultative approach: Experienced in working with enterprise customers, including senior leaders, consistently exceeding goals with a focus on long-term value creation.
  • To create a better experience for their customers and employees.
  • At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
  • Experienced in working with enterprise customers, including senior leaders, consistently exceeding goals with a focus on long-term value creation.
  • We are committed to providing

Equal opportunity

  • We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
  • equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.