GrayMatter Robotics
IT Systems Engineer
Los Angeles - HQ · Contract
Sponsorship not specified$171k-$800kDetected 21 days ago
PythonBashPowerShellAWSDockerKubernetesAnsibleLinuxPrometheusGrafanaDevOpsSystems EngineeringRoboticsDNSFirewallVPN
About the role
- The role spans a wide range of domains on purpose.
- They are someone a few years into their career who has built real range across Linux, networking, and scripting, and who gets energy from variety rather than being slowed down by it.
Responsibilities
- Own PC fleet management, including provisioning, imaging, Ansible-based configuration, and Teamviewer enrollment for both internal and customer site machines
- Troubleshoot and resolve GPU driver issues and kernel update problems that cause production downtime at customer sites, then build SOPs so the fix is never tribal knowledge again
- Support internal IT requests from all teams, including tool integrations, access management, onboarding and offboarding provisioning, and network configuration
- Own the IT intake process, including standing up a clear ticketing workflow and making it easy for anyone within the organization to know where to route a request
- Field customer site IT support, especially for activation machines, license servers, and network misconfigurations that require fast turnaround
- Shadow and document existing systems in the first few weeks, then take increasing ownership across:
- We need one person to own that surface.
- Someone who can walk into an ambiguous IT situation, figure out what needs to happen, and drive it to resolution without needing to be managed through it.
Requirements
- 2 to 5 years of hands-on experience in IT systems administration, infrastructure, or a related technical role
- Networking fundamentals, including ability to diagnose and resolve common configuration issues
- Some experience with configuration management tools such as Ansible
- Experience with containerization (Docker, Kubernetes)
Nice to have
- Experience supporting both internal employees and external production environments
- Familiarity with MDM or RMM tools such as NinjaOne, JAMF, or Kandji
- Exposure to AWS (even light usage like storage, EC2, IAM basics)
- Familiarity with compliance frameworks such as CMMC, NIST 800-171, or ITAR, particularly in enclave or government IT contexts
- Experience with monitoring and alerting tools such as Prometheus, Grafana, or ELK
- Track record of writing documentation and SOPs that other people can actually follow cold
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills
- Robotics has a demo problem.
- GMR doesn't.
- The right person is not a deep specialist.
Compensation
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Visa & Work Authorization
- Export Control Requirements
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This listing is sourced directly from GrayMatter Robotics's careers page and normalized into a canonical job model.