Allvoices

Allvoices

Technical Customer Success Manager

Remote (United States) · Full-time

Sponsorship not specifiedDetected 23 days ago
Data StructuresSQLGraphQLRESTAccount ManagementPerformance ManagementEmployee RelationsHRISCustomer SuccessCustomer SupportCommunication

About the role

  • Centralize your cases, investigations, performance issues, accommodation requests, and exit interviews all in one place.
  • Leverage AI to automate repetitive tasks, streamline case intake, draft case summaries, and surface insights you might miss.
  • AllVoices makes it easier to stay organized and respond quickly and consistently to employee relations issues.

Responsibilities

  • AllVoices helps People teams manage employee relations with more consistency and less manual effort.
  • People Teams using AllVoices resolve cases faster, avoid costly mistakes, and build trust in a fair process-with less manual lift.
  • At AllVoices, we are building AI-native technology to help them manage, track, and analyze these employee relations issues at scale.
  • We are looking for someone who leads with curiosity and empathy, earns trust through expertise and follow-through, and holds themselves accountable to customer outcomes.

Company info

  • We're looking for a Technical Customer Success Manager who sits at the intersection of relationship management, technical fluency, and commercial ownership.

This listing is sourced directly from Allvoices's careers page and normalized into a canonical job model.