Allvoices
Technical Customer Success Manager
Remote (United States) · Full-time
Sponsorship not specifiedDetected 23 days ago
Data StructuresSQLGraphQLRESTAccount ManagementPerformance ManagementEmployee RelationsHRISCustomer SuccessCustomer SupportCommunication
About the role
- Centralize your cases, investigations, performance issues, accommodation requests, and exit interviews all in one place.
- Leverage AI to automate repetitive tasks, streamline case intake, draft case summaries, and surface insights you might miss.
- AllVoices makes it easier to stay organized and respond quickly and consistently to employee relations issues.
Responsibilities
- AllVoices helps People teams manage employee relations with more consistency and less manual effort.
- People Teams using AllVoices resolve cases faster, avoid costly mistakes, and build trust in a fair process-with less manual lift.
- At AllVoices, we are building AI-native technology to help them manage, track, and analyze these employee relations issues at scale.
- We are looking for someone who leads with curiosity and empathy, earns trust through expertise and follow-through, and holds themselves accountable to customer outcomes.
Company info
- We're looking for a Technical Customer Success Manager who sits at the intersection of relationship management, technical fluency, and commercial ownership.
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