All Options
Trading Systems Support Lead
Austin, Texas
H1B sponsorship availableDetected 45 days ago
PythonRustC++GitLinuxComputer VisionCustomer SupportControlsLeadership
About the role
- From day one, you will work closely with traders and engineers on the trading floor, staying close to critical systems and the people who rely on them.
- Whether you're resolving urgent production issues, enabling seamless trade execution, or diving deep into system behavior to identify and address root causes, your impact will be immediate.
- And because wins deserve celebrating, we bring the team together for monthly drinks and festivities.
Responsibilities
- Lead, mentor, and grow the trading support team, setting standards for performance and professional development
- Define and own the roadmap for trading systems support, prioritizing initiatives that improve performance, scalability, and reliability
- Drive continuous improvement and assess the team's tools, workflows, and operational processes
- Provide daily support for proprietary trading systems, diagnosing and resolving critical production issues, and managing incident tracking and reporting
- Build and enhance monitoring tools and dashboards to correlate system performance with trading outcomes, including alerting and automation
- 5 or more years' experience in technical support, production engineering, or related roles, including team leadership
- Experience in technical support and leading a customer support team
- Ability to communicate clearly with both traders and developers and to collaborate effectively in a fast-paced environment
Requirements
- Bachelor's degree in Computer Science or equivalent field of study
- Proficiency in scripting and automation (e.g. Python, Shell) and experience with version control systems such as Git
- Strong understanding and hands-on experience with Linux OS
- All applicants must be currently authorized to work in the United States.
Nice to have
- Experience with trading systems and US exchange protocols is a plus
- Experience with C++ or Rust is a plus
- Previous experience in a financial or trading environment is a plus
Compensation
- Enjoy a competitive salary, bonus opportunities, 25 days PTO, paid medical, dental, and vision benefits package, 401(k) employer sponsored contributions, and in-house meals and snacks.
Company info
- At All Options we offer a dynamic collaborative environment where ambition is rewarded and growth is real.
Equal opportunity
- Employer
- All Options is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information or any other protected status under applicable law. All employment decisions are based on qualification, merit, and business need.
- All Options is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information or any other protected status under applicable law.
- All employment decisions are based on qualification, merit, and business need.
Visa & Work Authorization
- All applicants must be currently authorized to work in the United States.
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This listing is sourced directly from All Options's careers page and normalized into a canonical job model.