tpreducationllc
Customer Success Specialist, K12 Tutoring Programs
Remote, US
Sponsorship not specifiedDetected 27 days ago
CSSLogisticsCustomer SuccessAccount RetentionPublic Speaking
About the role
- About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company.
- The Princeton Review is headquartered in New York, NY.
- Follow the company on LinkedIn, YouTube and Instagram.
Responsibilities
- Cultivate and maintain consistent relationships with primary program contacts at each school site, and other key stakeholders within the district in coordination with other CS and Instructional colleagues.
- Partner with the Customer Success Manager to support key partnerships and provide day-to-day support, reporting, and administrative needs.
Requirements
- Have achieved a bachelor's degree and 1-
Benefits
- Interested in working with educational partners across the country to support students in achieving their academic goals?
- We are proud to partner with thousands of institutions in providing educational services to learners in their communities and supporting their missions of promoting opportunity and equity through access.
- We are looking for exceptional candidates passionate about customer success and educational technology to support our institutional partnerships.
- Analyze client usage reports to identify trends and track client health and performance.
- Consult with school district contacts and teachers on best practices to engage eligible students with on-demand and/or high-dosage tutoring services within their educational community.
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