Conveo
Research Impact Lead - SF
San Francisco
Sponsorship not specifiedDetected 33 days ago
Account ManagementCustomer SuccessResearchLeadershipMentoring
About the role
- Run world-class onboarding - use case mapping, stakeholder training, and first-project coaching
- Travel to clients regularly - in-person is how real trust gets built
- Generate advocacy - testimonials, references, and introductions to peers at other companies
Responsibilities
- Own a portfolio of enterprise accounts from onboarding through expansion
- Drive adoption across the client organization - activate individual users and create internal champions
- Build deep relationships with senior stakeholders at the VP/SVP level
- Partner with sales to identify and drive expansion opportunities within your accounts
- You drive autonomy, expansion, and advocacy.
- This is not a reactive support role.
- You own the full client lifecycle from onboarding through expansion, and you help build the Customer Growth function as we scale.
- We care about building real relationships, not just great products.
- Own a high-impact role at a hyper-growth, YC-backed AI company
Requirements
- 1-5 years of experience in consulting, SaaS customer success, account management, or a similar client-facing role
Compensation
- Competitive compensation, including meaningful equity (stock options) with real upside
Benefits
- Competitive compensation, including meaningful equity (stock options) with real upside
Company info
- We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
- We work hard, and we have fun.
- To keep our quality bar incredibly high, we want to execute with the smallest possible team.
This listing is sourced directly from Conveo's careers page and normalized into a canonical job model.