Omilia Natural Language Solutions UA LTD

Omilia Natural Language Solutions UA LTD

Solution Consultant, NAM

United States

Sponsorship not specifiedDetected 36 days ago
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About the role

  • The Solution Consultant a senior individual contributor who serves as the primary technical authority in Account Executive-led sales cycles within an assigned region or global segment.
  • Deep technical knowledge of contact centre architecture and integration patterns - including telephony (SIP, PSTN, WebRTC), CRM integrations (Salesforce, ServiceNow, Microsoft Dynamics), omnichannel platforms, and enterprise middleware.
  • Excellent verbal communication and presentation skills - able to engage a CTO or enterprise architect with technical depth while simultaneously communicating business value to a CFO or COO.

Nice to have

  • Direct hands-on experience with Omilia's platform: OCP, miniApps, Pathfinder, CoPilot, TalkGuard, or OptimizeIQ - or with directly competing platforms (Nuance Mix, Google CCAI, Amazon Lex, Rasa).
  • Knowledge of US data privacy, AI governance, and voice data regulations relevant to enterprise deployments - CCPA, HIPAA, Illinois BIPA, and emerging federal AI frameworks.
  • Familiarity with cloud infrastructure platforms (AWS, GCP, Azure) and their native contact centre or AI/ML services - relevant for positioning Omilia's deployment flexibility and integration patterns.
  • Experience participating in Gartner Magic Quadrant or Forrester Wave evaluation processes, or supporting analyst briefings and customer reference programmes.
  • Relevant certifications in cloud platforms, contact centre technologies, or AI/ML (e.g., AWS Certified Solutions Architect, Google Professional Cloud Architect, CCNA Collaboration).
  • Omilia Note Contribute actively and effectively as an integrated team member.
  • Act as an Omilia ambassador in all interactions.
  • Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace.

Visa & Work Authorization

  • ntegration concerns, and compliance questions early in the sales cycle — building the technical confidence and internal sponsorship necessary to accelerate deal progression and reduce late-stage risk
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