Acumen Technology
Service Desk Technician
Nashville, TN, United States
Sponsorship not specifiedDetected 3522 days ago
CybersecurityNetwork SecurityCustomer SupportFirewallVPNCiscoCommunication
About the role
- Acumen Technology is a highly respected IT Consulting firm in Nashville.
Responsibilities
- Service awareness of all organization's key services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide services.
- 3 years of IT or related experience, special preference for Service Desk/Desk Side support experience.
Requirements
- Ability to work in a team and communicate effectively.
- Our core strength is our ability to identify and securely deploy the right technology to meet our client's goals.
Skills
- such as telephony skills, communication skills, active listening and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast moving environment.
- Competitive salary based on experience and qualifications.
- Health, vision, and dental benefits included.
- Full on the job training & support.
- Fun working environment and culture.
- Great opportunity for advancement.
Compensation
- Competitive salary based on experience and qualifications.
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This listing is sourced directly from Acumen Technology's careers page and normalized into a canonical job model.