Parloa
Marketing Development Representative
New York Office
Sponsorship not specified$80k-$108kDetected 68 days ago
Agentic AIComplianceHubSpotSalesforceCRMSalesRecruitingCustomer SupportCommunication
About the role
- As an Inbound Market Development Representative (MDR) at Parloa, you'll be the first point of contact for prospective customers engaging with our brand.
- This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs.
- Engage prospects via email, phone, and social channels to understand their business challenges and goals
Responsibilities
- Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
- Maintain accurate records of all interactions in CRM (e.g., Salesforce)
- Collaborate closely with marketing to provide feedback on lead quality and campaign performance
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
Requirements
- A customer-first mindset with the ability to ask thoughtful, probing questions
- Interest in AI, customer experience, or enterprise technology
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
Nice to have
- 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
Skills
- Strong written and verbal communication skills
Compensation
- $80,000 - $108,000 USD
Benefits
- It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.