tropicana

Program Manager, Black Justice Program

Scarborough, Ontario · Full-time

Sponsorship not specified$12k-$29kDetected 4 days ago

Performance ManagementLeadershipCollaborationMentoringPublic Speaking

About the role

This includes youth connected to gang involvement, auto theft and jewelry theft rings, and other high-risk activity, including activity occurring outside of the Greater Toronto Area.
Ensure programming is trauma-informed, anti-Black racism-informed, and responsive to the specific risks associated with gang involvement, theft rings, and out-of-town high-risk activity.
Facilitate regular individual and team supervision, including case consultation and reflective practice for staff engaging with high-risk youth.

Lead the design, implementation, and continuous improvement of the Black Justice Program's reintegration model for youth aged 12-29.
Act as the primary escalation point for high-risk or safety-sensitive youth situations, coordinating with community safety partners as needed.
Provide direct supervision, coaching, and performance management to the Social Worker, two Peer Support Workers, and Project Evaluator.
Support recruitment, onboarding, training, and professional development planning for program staff.
Develop, monitor, and manage the Black Justice Program budget, including staffing, programming, and youth support costs.
Support funder reporting requirements, including budget justifications and financial narrative for grant submissions and renewals.
Build and maintain partnerships with justice system stakeholders, including courts, probation and parole, correctional institutions, police services, and diversion programs.
Identify and pursue new funding and collaboration opportunities, including with municipal, provincial, and community partners.
Ensure accurate and timely data collection across the program team to support evaluation, funder reporting, and continuous quality improvement.
Experience supervising multidisciplinary teams, including social work, peer support, and evaluation staff.

Post-secondary degree or diploma in Social Work, Criminology, Community Development, or a related field, or equivalent lived and professional experience.
Minimum 5 years of experience in youth justice, community reintegration, gang exit, or violence prevention programming, including at least 2 years in a supervisory or management role.

Group Benefits Plan with Extended Healthcare and Dental Benefits
Tropicana Community Services commits to promoting inclusion, diversity, equity and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures.
Oversee individualized case planning and service pathways for youth transitioning from custody, court involvement, or high-risk activity back into community, education, and employment.
Ensure program activities align with Tropicana Community Services' mission, values, and equity-centered approach.
Foster a healthy, safe, and culturally grounded team environment that supports staff wellbeing given the sensitivity of the work.
Cultivate relationships with schools, employers, mental health and substance use services, and other community organizations to expand reintegration pathways for youth.
Work with the Project Evaluator to establish, track, and report on Key Performance Indicators (KPIs), including reintegration outcomes, recidivism reduction, education/employment engagement, and youth satisfaction.

Based on program and operational needs
About the Organization
Tropicana Community Services, a Toronto-based multiservice organization, provides all youth, newcomers, people of Black and Caribbean heritage and others in need with opportunities and alternatives that lead to success and positive life choices.
Our mission is achieved through culturally appropriate programs such as counselling, childcare, educational, and employment services and youth development.
Position Overview
The Program Manager, Black Justice Program leads a community-based initiative that supports the reintegration of youth and young adults (ages 12-29) who have been involved with the criminal justice system, incarceration, or high-risk activity.
Reporting to the Director of Programs and Community Services, the Program Manager provides operational leadership, clinical and peer supervision, budget oversight, partnership development, and performance measurement to ensure the program delivers safe, culturally responsive, and effective pathways out of justice involvement and into education, employment, and community life.
This requires flexibility to respond to urgent youth safety situations outside of regular business hours, and travel between Tropicana program sites and partner locations, including within GTA Region.

This listing is sourced directly from tropicana's careers page and normalized into a canonical job model.