Tamus

Infrastructure & Security Analyst II

Texarkana, TX · Mid · Contract

Sponsorship not specified$12k-$15kDetected 10 hours ago

Cloud PlatformsComputer VisionCybersecurityIncident ResponseProject ManagementFirewallCiscoResearchCommunicationProblem Solving

About the role

Serves as a technical resource for networking, security, and infrastructure initiatives while assisting with the protection, availability, reliability, and performance of institutional technology services.
No pre-employment sponsorship is authorized for this position.
SUPERVISION OF PERSONNEL: This position generally does supervise employees.

Provides Tier II support and assists with Tier III escalation activities.
Maintains network topology diagrams, documentation, inventories, and technical standards.
Supports infrastructure projects involving network expansion, modernization, and technology refresh initiatives.
Supports identity and access management processes including account provisioning, access reviews, multi-factor authentication, and privileged access controls.
Collaborates with TAMUS Cybersecurity Shared Services to implement security controls, policies, standards, and best practices.
Supports implementation of infrastructure upgrades, migrations, and modernization projects.
Maintains technical documentation related to infrastructure systems, configurations, and operational procedures.
Project Support & Customer Engagement
Provides technical consultation and support to faculty, staff, students, and external partners.
Collaborates with vendors and service providers to resolve technical issues and support project initiatives.

Knowledge of word processing and spreadsheet applications.
Ability to multitask and work cooperatively with others.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
To ensure full consideration, applications must be submitted by 08/05/2026
If you have any questions about uploading or a revision to your application, you may contact HR@tamut.edu.
Bachelor's degree in applicable field or equivalent combination of education and experience.
Three years of related experience.
Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, context and interrelationships, and proficiency in Information Technology Interface Library (ITIL)
Effective verbal and written communication skills.

Experience with Microsoft, Palo Alto, VMware, Cisco, Entra ID, Ruckus, or Intune technologies.
Certifications such as Security+, Network+, CCNA, CCNP, Palo Alto, or ITIL.
Knowledge of enterprise networking concepts including routing, switching, wireless communications, firewalls, and network security.
Knowledge of cybersecurity principles including vulnerability management, incident response, security monitoring, risk management, and access control.
Knowledge of infrastructure technologies including servers, virtualization, cloud platforms, storage systems, backup solutions, and endpoint management.
Knowledge of project management methodologies, IT service management practices, and Information Technology Infrastructure Library (ITIL) principles.
Strong analytical, organizational, problem-solving, and decision-making skills.
Other Requirements

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence, A&M-Texarkana is an engaging and rewarding place to work.
75% waiver of tuition and fees for full-time employees, their spouses and children
$0 - $30 per month for Employee Only coverage after university contribution ($920 value)
Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
8+ hours of vacation paid time off every month
8 hours of sick leave paid time off every month
8 hours of paid time off for birthday leave
Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Professional Development via LinkedIn Learning
On Campus Wellness Opportunities
Participates in security awareness and cybersecurity education efforts.

This listing is sourced directly from Tamus's careers page and normalized into a canonical job model.