Solace
Senior Cloud Site Reliability Engineer
Ottawa, Ontario · Senior
Sponsorship not specified$120k-$150kDetected 45 days ago
PythonAWSGCPAzureCloud PlatformsKubernetesTerraformLinuxPrometheusDatadogSite Reliability EngineeringIncident ResponseCustomer Support
About the role
- This position is for a Senior Cloud Site Reliability Engineer.
- You will be responsible for the daily operations of Solace Cloud, our market-leading SaaS offering, across leading cloud providers and platforms such as Amazon Web Services, Microsoft Azure, Google Cloud Platform, Kubernetes, etc.
Responsibilities
- Design and implement our infrastructure tooling, observability, and automation
- Proven ability to manage customer escalations and drive resolution in mission-critical, high-impact production environments
- Be on-call rotation and provide 24x7 off-hours support
- Experienced in SaaS operations and customer-facing technical support
- So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology-and your hard work!
- Just let us know - we're here to support you.
- We strive to create an enriching and safe workplace where you can be who you are.
Requirements
- Proven expertise with cloud Kubernetes infrastructure platforms such as AWS Elastic Kubernetes Service, Azure Kubernetes Service, Google Kubernetes Service
Nice to have
- Highly technical, excited by technology, and eager to stay up to date in a rapidly evolving environment.
- Expert-level knowledge in Cloud Networking Solutions
- Knowledgeable in demonstrating the ability to debug at a system level and resolve incidents in complex cloud-based environments
- Expert in Site reliability engineering and Incident response
Skills
- Proven expertise with public cloud providers (AWS, Azure, GCP) services & features
- Hands-on experience with Monitoring tools like Datadog, Kibana, Prometheus etc.
- Hands-on experience with Infrastructure Automation using Terraform, Cloud Formation
- Hands-on expertise in debugging production alerts
- Expert-level understanding of Linux Operating Systems
- Programmer in languages such as Groovy, Python, and Go
- Certified Kubernetes Administrator
- Certified Cloud Administrator (AWS, Azure, or GCP)
- Why You'll Love Working at Solace
Compensation
- Expected salary range for this role is from $120,000 to $150,000.
Benefits
- These tools compare submitted resumes to the job description, focusing on education, experience, and skills.
Company info
- Process handling service requests and provisioning by the customers.
- Work directly with customers to identify, troubleshoot, and resolve operational issues.
- A strong communicator who can articulate complex technical issues clearly and concisely & get on the phone with customers.
- Solace is the leading platform for the enterprise AI era.
- Established enterprises worldwide - including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more - have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees.
Equal opportunity
- At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life.
This listing is sourced directly from Solace's careers page and normalized into a canonical job model.