CB Insights

Senior Account Manager, Strategic

New York, NY · Senior

Sponsorship not specified$110k-$125kDetected 106 days ago

SalesforceAccount ManagementBusiness DevelopmentNegotiationExcelCustomer SuccessLeadershipCommunicationAdaptabilityMicrosoft Office

About the role

The CB Insights Senior Strategic Account Manager is responsible for managing and growing a portfolio of our highest-value enterprise accounts, including leading corporations, investors, and consultancies shaping global industries.
This role blends relationship stewardship with a growth mindset: cultivating platform adoption and advocacy while identifying and driving expansion opportunities across divisions, geographies, and new use cases.
You'll operate as a trusted advisor to senior stakeholders and economic buyers, articulating ROI and strategic impact while uncovering new opportunities to embed CB Insights deeper into their workflows through our platform, data solutions, and APIs.

Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement.
Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy.
Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients.
Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption.
Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement.
Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends.
We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work.
Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren't built from afar.
Are a team player who collaborates across Sales, SDR, and Product to deliver results.
Build a system around what works.

Bachelor's degree in business, economics, finance, or related field.
Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
Experience managing executive-level relationships and navigating complex organizations.
Strong commercial and negotiation skills, with ability to align value with business outcomes.
Familiarity with data integrations, APIs, and data feed solutions.
Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.

At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.

Bureaucracy. May the best ideas and execution win.
Complexity. Leaders use frameworks and systems to simplify.
No commitment. Leaders don't compromise just to get along. Debate. Disagree. But once a decision is made, commit.
Leaving what's important unsaid or undone. No "circling back."
Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they're excited to share with the world.
Live off the land. Leaders creatively use resources already available to them - especially AI - to execute and automate their work.
Good judgment. Leaders have it.
Excellent communication and presentation skills; capable of influencing at senior levels.

$110,000 - $125,000 USD
Competitive cash compensation, comprehensive healthcare coverage (PPO, HSA, and FSA options), multiple mental health resources, 401(k) with company match, annual professional development stipend, and generous paid time off.
About Our Pay Practices We believe in recognizing and rewarding excellence.
Our commitment to fairness means that compensation decisions are informed by qualifications, location, internal equity, and current market data.
While we aim to hire at our established Hiring Target, starting pay may vary based on factors such as market rates, the qualified pool of candidates, and individual experience.

This is the secret to bringing a vision to life.
Our commitment to fairness means that compensation decisions are informed by qualifications, location, internal equity, and current market data.

Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives.
We're proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives.
Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives.

This listing is sourced directly from CB Insights's careers page and normalized into a canonical job model.