Memorial Hermann Health System
PBX Operator - TMC (PT)
Houston, Harris County
Sponsorship not specifiedDetected 7 days ago
Customer SupportCommunicationTime Management
About the role
- Position responsible for ensuring adequate communication between parties and hospital personnel for operating telephone switchboard and dispatching calls.
- Saturday and Sunday 7:00 am - 7:00 pm Job Description
Responsibilities
- Assist Management with additional tasks; responsible for departmental operation after hours and during weekend in a Team Lead capacity. Handle customer and staff concerns in a professional manner.
- We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.
Requirements
- Ability to operate telephone switchboard
- basic computer skills required.
- Strong interpersonal skills and ability to communicate effectively with the public, physicians, ancillary departments and other staff members.
Nice to have
- High school diploma preferred.
Skills
- Three (3) years of PBX telephone experience.
- Two (2) years of customer service experience.
- Ability to operate telephone switchboard; basic computer skills required.
- Strong customer service skills and ability to multi-task while working in a complex and stressful environment.
- Principal Accountabilities
- Interprets and explain to patients and families, policies and procedures that affect his/her care and treatment.
Benefits
- If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Company info
- At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.
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This listing is sourced directly from Memorial Hermann Health System's careers page and normalized into a canonical job model.