Levin & Nalbandyan LLP
Client Relations - Intake Team Lead
Los Angeles, CA · Full-time
Sponsorship not specifiedDetected 20 days ago
CRMPerformance ManagementEmployment LawLeadershipCommunicationMentoring
About the role
- We are looking for a results-driven Intake Team Lead to oversee and develop a pod of callers and openers in a high-performance, sales-focused intake environment.
- This role is responsible for driving case signups, improving conversion rates, and ensuring that every qualified lead is handled with urgency and professionalism.
- This role requires strong leadership, sales acumen, and the ability to train and motivate team members to maximize opportunities and support the firm's continued growth.
Responsibilities
- The Intake Team Lead will coach, monitor, and develop their team using clear KPIs and performance metrics, ensuring consistent growth in signed cases and overall intake performance.
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