Chanel

Chanel

Alterations Specialist, South Coast Plaza

Costa Mesa, Ca

Sponsorship not specifiedDetected 5 days ago
LogisticsCustomer SupportLeadershipCommunicationMentoring

About the role

  • We are looking for an Alterations Specialist who will be responsible for producing high quality, altered merchandise within established time frame standards.
  • They will play a vital role in providing excellent service, while establishing and maintaining customer relationships, and working effectively with the associates and management team in the boutique.

Responsibilities

  • Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service
  • Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.
  • Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
  • Uphold production standards to deliver the ultimate CHANEL experience to the client
  • Organize and maintain client owned pieces in line with CHANEL expectations
  • Build positive team relationships throughout the boutique to inspire trust and teamwork
  • Working in a team-focused environment and a desire to collaborate effectively
  • Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.

Requirements

  • Properly fit each garment with client(s) with the ability to alter a wide range of garments
  • Ability to interact with clients to suggest styling and fitting advice
  • Labeling clients' garments and articles and recording the alterations required
  • Ability to thrive in a team environment and work collaboratively

Nice to have

  • Previous alterations experience in a luxury retail environment of a minimum 5 years of related experience preferred
  • Sound knowledge of various fabrics and sewing techniques
  • Ability to work under time constraints
  • Effective communication skills
  • Exceptional client service skills
  • Minimum High School Diploma
  • Ability to lift 15 lb.

Skills

  • Exposure to multiple boutique business functions and categories
  • Growth in additional business and functional areas of the retail business
  • The history and heritage of the House of CHANEL
  • Your strong attention to detail
  • Being truly service minded
  • CHANEL requires specific skills for its alterations work due to the intricacy of the material used.
  • Excellent communication skills

Compensation

  • The anticipated base salary range for this position is $28.00 through $42.00.
  • Base salary is one component of the total compensation for this position.
  • Other forms of variable pay [may/will] be offered for this position.

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
  • and perks are dependent on eligibility and subject to modification by CHANEL at any time.
  • Other components [may/will] include bonus potential, benefits, and/or perks.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community.

Company info

  • Alterations Specialist, South Coast Plaza
  • At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
  • We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
  • We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
  • Understanding of, and passion for client experience
  • Foreign language skills are preferred but not required
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL
  • CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
  • We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Equal opportunity

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
  • CHANEL Community:
  • CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.

Visa & Work Authorization

  • US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln
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This listing is sourced directly from Chanel's careers page and normalized into a canonical job model.