DelRicht Research
Inside Sales Representative
Atlanta, Georgia · Full-time
Sponsorship not specified$33k-$40kDetected 12 hours ago
SalesOutbound SalesCustomer SupportClinical TrialsClinical ResearchFDA RegulatoryMedical DevicesResearchCommunicationCollaborationProblem SolvingMentoringAdaptability
About the role
- DelRicht Research is seeking an Inside Sales Representative to connect patients to our clinical research trials.
- We're seeking candidates with sales, call center, banking, or customer service experience.
- If moving medicine forward in a high-growth environment excites you, we'd love to hear from you.
Requirements
- 1+ year of professional experience in a customer-facing role.
Nice to have
- Experience with high-volume outbound calls
- Coffee drinkers preferred.
- Tea drinkers accepted.
- Be self motivated!
- Demonstrate resilience and motivation to keep going through repetitive work and challenging calls
- Adaptability in a changing, fast-growing environment
- A teachable attitude and interest in continuous improvement
- Believe in high quality and have a high standard of compliance and execution in daily work
Skills
- Follow study priorities and company goals to determine which patient accounts need attention first
Compensation
- The base salary range for this role is $33,000-$40,000, plus commission.
- Average first year earnings are approximately $46,000-$54,000, with significantly higher earning potential for strong performers.
Benefits
- equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Company info
- DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.
- DelRicht Research has been recognized as a Top Workplace for 2023, 2024, 2025, and 2026! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
- Inside Sales Representative's Main Objective
- Overall, the Inside Sales Representative is responsible for maintaining all activities related to patient contact for new and current clinical trial participants.
- Contact warm leads by phone and help schedule interested patients for clinical trial opportunities
- Use scripts and systems to guide conversations, document activity, and move candidates through the scheduling process
- Manage a high volume of outbound calls in a fast-paced, goal-oriented environment
- Learn about different studies, diseases, medicines, and patient needs so you can support informed and compassionate conversations
- Collaborate closely with teammates, site managers, and leaders to solve problems and improve outcomes
- Participate in coaching, observations, and one-on-one support as you ramp into the role
- DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials.
- Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved!
- We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.
- Presently our network stretches across 33 sites throughout the United States in 18 states.
- DelRicht Research has been recognized as a Top Workplace for 2023, 2024, 2025, and 2026!
- This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
- Skills Needed to Win
- Required: 1+ year of professional experience in a customer-facing role. Prior sales, call center, customer service, collections, banking, or other outbound call experience is ideal.
- Required: A people-oriented, compassionate communication style
- Required: Openness to share rotating Saturday coverage
- Preferred: Experience with high-volume outbound calls
- Preferred: Bachelor's degree
- Coffee drinkers preferred. Tea drinkers accepted.
- The Right Candidate Will
- Be self motivated! Energetic! Positive!
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This listing is sourced directly from DelRicht Research's careers page and normalized into a canonical job model.