Hometown Urgent Care
Employer Services Sales & Support Representative
Beavercreek, Ohio, United States
Sponsorship not specified$42k-$48kDetected 9 days ago
CRMSalesOutbound SalesCustomer SuccessCommunication
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- We provide affordable, accessible healthcare to Ohio families and businesses - Urgent Care, Primary Care, Wellness, Occupational Health, and more.
- We provide various value driven services to Ohio employers.
- This role is part sales, part customer success, and fully relationship driven.
Responsibilities
- We are building an inbound sales team to convert incoming inquiries into sales and grow revenue through proactive upsell conversations.
- You will convert inbound leads into closed accounts/employer contracts, process requests, handle warm transfers from our outbound team, and proactively reach out to existing employers to offer upgrades and renewals.
Compensation
- 42,000-48,000 USD/year (based on experience) + Commission
Benefits
- About Us Hometown Urgent Care & Occupational Health is Ohio's largest urgent care network with 33 clinics across the state.
Company info
- Hometown Urgent Care & Occupational Health is Ohio's largest urgent care network with 33 clinics across the state.
- Open 7 days a week.
- Trusted since 2006.
- Position Overview We are looking for a persuasive, personable Employer Services Sales & Support Representative to be the first voice many employers, individuals, and employer referrals hear when they call or contact Hometown about our services.
- Answer all inbound membership inquiries by phone, email, and chat - target response time under 2 hours for email, immediate for calls Convert inbound employer, individual, and broker-referred leads into closed accounts in a single consultative conversation when possible Process online inquiries and convert them into closed accounts, set up billing, send welcome materials.
- Accept and close warm transfers from the outbound virtual sales team Log all activity and interactions in CRM daily Achieve monthly enrollment targets Communicate employer benefits clearly and confidently Partner with the billing team to resolve billing or account issues that surface during sales conversations
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This listing is sourced directly from Hometown Urgent Care's careers page and normalized into a canonical job model.