Augment CXM

Augment CXM

Senior Software Engineer - Back End

San Francisco, CA, United States · Senior

Sponsorship not specifiedDetected 2207 days ago
PythonNode.jsPostgreSQLRedisAWSDockerAgileResearchMentoring

About the role

  • Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network.
  • Our client base consists of some of the most well-known brands in the world and we've proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.
  • And an unlimited vacation policy keeps everyone fresh. - A nimble, energetic 15-person team with an open and collaborative culture.

Responsibilities

  • Play critical role in the design and implementation of our flagship product
  • This technology ensures that our clients deliver a fantastic customer experience every time.

Requirements

  • Experience leading, or playing a critical role in back end development for 4+ years, ideally in startup/SaaS environments
  • Strong proficiency in Python, or very similar leading back end technologies
  • Familiarity with NodeJS, PostgreSQL, Redis, AWS, Docker
  • Experience mentoring other talented engineers
  • Bachelor in Computer Science or similar experience

Nice to have

  • Experience with standard practices like TDD, Scrum/Agile a plus

Benefits

  • Employee Wellness and Wellbeing is a top priority at Augment.
  • Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.
  • HSA savings options and a 401k program help employees plan for the future.
  • And an unlimited vacation policy keeps everyone fresh.

Company info

  • Work with high-quality, rich datasets from Fortune 500s to drive insights for our customers

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status

This listing is sourced directly from Augment CXM's careers page and normalized into a canonical job model.