Cleveland Clinic
Patient Financial Advocate
Cleveland Clinic Main Campus, USA
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About the role
- Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare.
- Cleveland Clinic is recognized as one of the top hospitals in the nation.
- Patient Financial Advocates assist patients in navigating financial responsibilities when they are uninsured or when their insurance is not accepted at Cleveland Clinic.
Responsibilities
- Initiate process for collecting prepays due and perform follow-up to ensure maximum collection is achieved.
- Update and correctly document in appropriate computer systems.
- We all have the power to help, heal and change lives - beginning with our own.
Requirements
- High School Diploma/GED and three years of experience in a customer-facing role with in-person or phone contact
- OR Associate's Degree and two years of experience
- OR Bachelor's Degree and one year of experience
- Ability to communicate and exchange accurate information.
- Ability to work with physical records or operate a computer or other office equipment.
- Follows standard precautions using personal protective equipment as required.
Nice to have
- Associate's or Bachelor's Degree
- Collection experience
- for the ideal future caregiver include:
Compensation
- You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Benefits
- At Cleveland Clinic Health System, we believe in a better future for healthcare.
- That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
- At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
- Medical billing experience
- Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Equal opportunity
- The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment.
This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.