Higharc

VDC Implementation Manager

Remote (United States) · Full-time

Sponsorship not specifiedDetected 29 days ago

OnboardingCustomer SuccessAutoCADLeadershipCommunicationPublic SpeakingRevitBIM

About the role

Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple.
You'll push your team toward standardization - fewer one-off approaches, more templates and repeatable systems that preserve quality at scale.
When something goes sideways with a customer, you step in.

You'll own the Implementation function end-to-end - managing a team of Implementation Leads and Specialists, setting the standard for how implementations run, and making sure customer onboarding consistently delivers measurable value.
you're challenging how the work gets done and building the infrastructure for the team to scale without adding headcount every time volume increases.
You'll create the reporting and dashboards that surface where work is flowing and where it's stuck, then act on what you see.
Own planning, scoping, and resourcing across active customer implementations
Manage and coach a team of Implementation Leads and Specialists, with clear goals and accountability to results
Build and maintain reporting on plan throughput, QA/QC ratings, milestone achievement, and team capacity
Identify inefficiencies in how the team works and drive adoption of better, more standardized approaches
Partner cross-functionally with Product, Engineering, Customer Success, and Sales to surface learnings and improve execution
You're not just keeping projects on track; you're challenging how the work gets done and building the infrastructure for the team to scale without adding headcount every time volume increases.
You don't wait to be handed a playbook - you build one, test it, and improve it.

You've managed implementation or project teams in complex environments and you know that true success isn't plan delivery - it's adoption.
You're as comfortable presenting to leadership as you are working through a thorny process problem with your team.

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a strategic, hands-on VCD Implementation Manager to lead the team responsible for onboarding homebuilders onto the Higharc platform. This is a leadership role for someone who builds systems, holds a high bar, and isn't satisfied with delivery that stops short of real customer adoption.
Higharc is a VC-backed startup that is changing how new homes are designed and built.
We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a strategic, hands-on VCD Implementation Manager to lead the team responsible for onboarding homebuilders onto the Higharc platform.
This is a leadership role for someone who builds systems, holds a high bar, and isn't satisfied with delivery that stops short of real customer adoption.
A big part of this role is operational clarity.

This listing is sourced directly from Higharc's careers page and normalized into a canonical job model.