SMCP NORTH AMERICA (US, CANADA)

Retail Store Manager, Maje, Westfield Topanga Plaza

Canoga Park, California, United States

Sponsorship not specifiedDetected 9 days ago

ExpressCustomer SupportLeadershipCollaboration

About the role

By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist.
Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.
Why SMCP: SMCP is more than just a fashion house-it's a forward-thinking company where innovation and sustainability come together.

Responsibilities

Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.
Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand's identity.
Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty.
Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.
Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency.
Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success.
Implement corporate initiatives effectively, adapting them to meet the specific needs of your team and store while driving overall performance.
As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people.
At SMCP, We Style Happiness at Work-Lead with Passion and Purpose!
With a people-first approach, you'll develop a strong business strategy that touches on People, Product, and Planet-guiding your team to success through empathy, empowerment, and expert coaching.

Requirements

2-3+ years of prior supervisory experience, preferably in luxury retail management.

Nice to have

Prior experience managing in a commission environment is a plus

Benefits

As a Store Manager, you'll bring leadership, vision, and entrepreneurial spirit to your boutique, driving a dynamic and client-centric environment.
Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention.

Company info

Westfield Topanga Plaza, Canoga Park, California
At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje.
With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences.
Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team.
Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet.
With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities.
Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront.

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