CCMSI

Workers' Compensation Claim Supervisor

Irvine, CA, US · Contract

No sponsorship$98k-$108kDetected 1 day ago

VoIPCommunication

About the role

This position may be used as an advanced training position for consideration for promotion to a management position.
Is accountable for the quality of claim services as perceived by CCMSI clients and within our Corporate Claim Standards.
Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.

Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Review and maintain personal diary on claim system.
We don't just process claims-we support people.
As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations.
We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.
Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.
Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.

10+ years of California Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
3+ years of claims handling Supervisory experience.
Strong understanding of California Workers' Compensation regulations, claim practices, and compliance requirements.
Active California SIP, or the ability to obtain one.
Working knowledge of entry- and mid-level WC adjusting roles and workflows.

Experience supporting PEO, temp agency, and agriculture accounts.
AIC, CPCU, or ARM preferred Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.
We measure success by: Quality claim handling - thorough investigations, strong documentation, well-supported decisions
Compliance & audit performance - adherence to jurisdictional and client standards
Timeliness & accuracy - purposeful file movement and dependable execution
Client partnership - proactive communication and strong follow-through
Professional judgment - owning outcomes and solving problems with integrity
Cultural alignment - believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us.

Job Summary The Workers' Compensation Claim Supervisor is responsible for the investigation, adjustment and supervision of assigned California claims.
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws.
Actual compensation will be based on qualifications, experience, geographic location, and internal equity.
$98,000 - $108,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
Qualifications Required 10+ years of California Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
Strong understanding of California Workers' Compensation regulations, claim practices, and compliance requirements.

Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims.
Provide education, training and assist in the development of claim staff.

A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact.

Employer: CCMSI is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Our Core Values At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves.
We look for team members who: Lead with transparency We build trust by being open and listening intently in every interaction.

This listing is sourced directly from CCMSI's careers page and normalized into a canonical job model.