Bamboo Health Careers
Director, Product Management (AI)
Remote (United States) · Director
Sponsorship not specifiedDetected 8 days ago
Data ScienceLLMsAgentic AIComplianceProduct ManagementProduct StrategyPRDsCadenceEpicCollaborationProblem Solving
About the role
- Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges.
- Join us in improving lives during pivotal care moments!
- This is a high-visibility role at the center of one of our fastest-growing solutions.
Responsibilities
- Own the product strategy and roadmap for the agentic AI experience within our Bridge solutions.
- Drive continuous improvement of AI agent performance, including conversation quality, task completion rates, and escalation accuracy to human-in-the-loop workflows.
- Expand AI capabilities across patient and practice outreach, multilingual support, text messaging, and scheduling.
- Partner with engineering, data science, and clinical stakeholders to translate patient and provider needs into clear, well-scoped product requirements.
- Collaborate with the BIH human-in-the-loop product team to ensure a seamless handoff between AI-led and human-led workflows.
- Lead, coach, and develop a Product Manager and Product Owner, fostering strong product management practices and setting a high bar for prioritization, roadmap execution, PRD quality, and user story/epic definition.
- Partner with sales, implementation, and client success teams to support new client rollouts and ongoing deployments.
- What Success Looks Like… In 3 months… Develop deep fluency in the Bridge AI product - the agent experience, current roadmap, key metrics, and how patients and practices move through the journey.
- Build strong working relationships across the AI team, the BIH human-in-the-loop team, engineering, clinical, and customer-facing teams.
- In 12 months… Own a mature, scaling product area with measurable business outcomes across a growing client base.
Requirements
- Track record of owning a product area end to end - strategy, roadmap, execution, and measurable outcomes.
- Strong ability to translate ambiguous problems into clear prioritization, PRDs, and user stories.
- Experience participating in client facing / sales meetings and presentations.
- Experience with agentic AI, conversational AI, or LLM-based product experiences.
- Experience with care coordination, care navigation, or post-discharge patient engagement.
- Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
- The ability to travel periodically or frequently for work.
Benefits
- Join one of the most innovative healthcare technology companies in the country.
- Receive competitive compensation including health, dental, vision and other benefits.
- Belonging at Bamboo We Care. #BambooHealthValuesCare Every human being has the right to the best possible healthcare.
- Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the
- What You Need: 10+ years of experience in product management, including 5+ in healthcare, with a focus on strategic product development and innovation.
- Experience scaling a product through multiple health system or payer client implementations.
- Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
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This listing is sourced directly from Bamboo Health Careers's careers page and normalized into a canonical job model.