CSW Industrials
Customer Service Specialist I
Chicago, IL · Full-time
Sponsorship not specified$48k-$60kDetected 162 days ago
ExcelLogisticsCustomer SupportCommunicationProblem SolvingMicrosoft OfficeTransportation Management
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- The base pay range for this role is between $48,000 - $60,000/yr, and your base pay will depend on your experiences, qualifications, and skills.
Responsibilities
- Support the team by obtaining proof of delivery, requesting invoices for settlements, and completing related tasks.
- Maintain accurate and up-to-date records of shipments, delivery confirmations, and service requests.
- Prepare and manage transportation-related documents, including Bills of Lading (BOLs), delivery orders, and invoices.
- Collaborate closely with the logistics and operations teams to enhance service efficiency and customer satisfaction.
Nice to have
- Excellent verbal and written communication skills.
- A reliable team player with a collaborative and customer-first mindset.
- Bilingual in Korean and English.
Compensation
- The base pay range for this role is between $48,000 - $60,000/yr, and your base pay will depend on your experiences, qualifications, and skills.
Company info
- Communicate with customers regarding shipment status, delivery schedules, and service-related inquiries.
- Manage data entry and maintenance by retrieving delivery orders from customers and updating the master file and TMS (Transportation Management System).
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This listing is sourced directly from CSW Industrials's careers page and normalized into a canonical job model.