DeepIntent
Client Success Manager
New York, New York
Sponsorship not specified$90k-$100kDetected 36 days ago
Data AnalysisSignal ProcessingCommunicationCollaboration
About the role
- For more information visit, www.DeepIntent.com.
- The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.
- The base salary range takes into consideration each candidate's skills, experience and qualifications.
Responsibilities
- Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions.
- Manage all day-to-day operations associated with key strategic accounts
- Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment.
- Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
- Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
- Help develop best practices within the Operations organization through internal collaboration
- Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)
- Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
- We believe great work starts with great support.
Requirements
- 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
- You are detail oriented and organized with flexibility to work on diverse projects and accounts
- Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews
Nice to have
- You have a great passion for digital and an understanding of the digital advertising landscape
- HCP/DTC Pharmaceutical knowledge is a plus!
Compensation
- The base salary range takes into consideration each candidate's skills, experience and qualifications.
- DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000.
- Here's what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays.
Benefits
- In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.
- That's why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Company info
- DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future.
- From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data.
- Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
- Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays.
- Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
- Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO.
- Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
- DeepIntent is committed to bringing together individuals from different backgrounds and perspectives.
- We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
- DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals.
- We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws.
- If you have a disability or special need that requires accommodation, please let us know in advance.
- DeepIntent's commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
Visa & Work Authorization
- including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orient
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This listing is sourced directly from DeepIntent's careers page and normalized into a canonical job model.