Cozey

Retail Store Ambassador & Key Holder

Montréal, Canada

Sponsorship not specifiedDetected 1 day ago

Customer SupportCommunicationMentoring

About the role

We are looking for a dynamic and experience-focused Retail Ambassador & Key Holder to join the rapidly expanding Cozey team at our Montreal Flagship store.
We are seeking an enthusiastic individual with a strong focus on service aptitude, who is excited to be part of a growing Canadian furniture start-up with very large ambitions.

Manage customer needs and resolve any issues in a timely and professional manner.
Collect customer information, create draft orders, and ensure customer follow-ups are done promptly.
If you're ready to join us in our mission to build the best customer experience in the furniture industry and help create a world where everyone can feel at home, we'd love to talk to you!
Please note that we may use AI-powered tools to support certain steps of our recruitment process, such as pre-screening applications and coordinating interviews.
Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service.
What You'll Be Doing Greet and assist customers, providing furniture and design consultation as needed.
Build rapport with potential customers based on our brand value of customer obsession.

1-2 years of experience in retail sales or customer service.
Ability to work in a fast-paced environment and adapt to changing priorities.
Ready for some heavy lifting (up to 50 lbs) when reorganizing the store and ability to stand for multiple hours at a time.
Experience and/or interest in furniture, home décor, or lifestyle retail is an asset.

Competitive salary dependent upon experience & quarterly bonus Generous paid time off.
Opportunity to rapidly expand your career with a fast-growing start-up.
As a fast-growing, online-first brand, our success is driven by a team that shares our passion for redefining the furniture experience.
Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision.
Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item.

Greet and assist customers, providing furniture and design consultation as needed.
In this role, you will be responsible for providing excellent customer service by understanding customers' needs, offering furniture and design advice, and maintaining the store's visual merchandising, cleanliness, and organization.
All hiring decisions are made by people, and we are committed to maintaining a fair and inclusive process.
About Cozey At Cozey, we're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible.
The Role We are looking for a dynamic and experience-focused Retail Ambassador & Key Holder to join the rapidly expanding Cozey team at our Montreal Flagship store.

This listing is sourced directly from Cozey's careers page and normalized into a canonical job model.